Shipping Policy for Luxe Jaeger

Effective Date: January 15, 2025

At Luxe Jaeger, we are dedicated to providing fast and reliable shipping for all our customers. Please review the following shipping policy to understand how we handle shipping and delivery of your purchases.

1. Shipping Methods and Rates

We offer various shipping methods to meet your needs, including standard and expedited options. Shipping rates are calculated based on the weight and size of your order, as well as the destination.

  • Standard Shipping: Delivery within 5-7 business days (for domestic orders).
  • Expedited Shipping: Delivery within 2-3 business days (additional fees apply).
  • International Shipping: Available to select countries. Delivery times vary based on the destination, customs processing, and local postal services. Please allow 7-21 business days for international orders.

Shipping costs will be calculated and displayed during the checkout process.

2. Order Processing Time

  • All orders are processed within 1-2 business days of receiving the order.
  • Orders are not processed or shipped on weekends or holidays.
  • If there is a delay in processing your order due to product availability or other unforeseen circumstances, we will notify you via email.

3. Shipping Destinations

  • We offer shipping to locations within the United States and internationally. Certain restrictions may apply to some regions, and not all international destinations are eligible for delivery.
  • If we cannot ship to your location, we will notify you during the checkout process.

4. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. This will allow you to monitor the status of your shipment through the carrier’s website.

5. Shipping Address

  • It is your responsibility to provide the correct shipping address when placing an order. We are not responsible for delays or non-delivery caused by incorrect address information.
  • If you notice an error in your shipping address, please contact us immediately at support@luxejaeger.com or call (212) 555-7890 to update the information before the order is shipped.

6. Shipping Delays

While we strive to ensure timely delivery, certain factors such as severe weather, customs processing (for international orders), or carrier delays may cause unforeseen shipping delays. Luxe Jaeger is not responsible for delays caused by circumstances beyond our control. However, if your shipment is delayed, we will do our best to provide you with updated information.

7. Lost or Damaged Packages

If your package is lost, damaged, or if you received the wrong item, please contact us immediately. We will work with the shipping carrier to resolve the issue and offer a resolution, such as a replacement or refund.

Please keep the original packaging for damaged items, as it may be required for claims.

8. Customs, Duties, and Taxes (for International Orders)

For international shipments, customs duties, taxes, or fees may apply upon arrival in your country. These charges are the responsibility of the customer. Luxe Jaeger is not responsible for any customs delays, taxes, or duties imposed by the destination country.

We recommend contacting your local customs office for information regarding applicable fees and taxes.

9. Changes to This Shipping Policy

We reserve the right to modify or update this Shipping Policy at any time. Any changes will be reflected on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed of any updates.

10. Contact Us

If you have any questions or concerns regarding shipping, please reach out to us: