Sales Policy – LuxeJaeger

Last Updated: November 22, 2024

At LuxeJaeger, we strive to provide an exceptional shopping experience, and we want to ensure that every customer is satisfied with their purchase. Please read our Sales Policy carefully before making a purchase from our website.

1. Product Availability

All products listed on LuxeJaeger are subject to availability. While we make every effort to keep our inventory updated, there may be instances where an item is out of stock or unavailable due to high demand. In such cases, we will notify you as soon as possible, and you will be offered the option to:

  • Backorder the item if applicable.
  • Cancel your order and receive a full refund.

2. Pricing and Payment

  • Pricing: All prices listed on our website are in USD unless otherwise noted. Prices are subject to change without notice, and the final price will be confirmed at the time of checkout.
  • Payment Methods: We accept a variety of payment methods, including:
    • Credit and debit cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Other payment options as indicated on the website
  • Taxes: Sales tax will be applied to orders based on the shipping address, as required by law.

3. Order Confirmation

Once your order is placed, you will receive an order confirmation email containing your order details and tracking information. This email is an acknowledgment of your order and does not guarantee the completion of your order. Orders are subject to verification and may be canceled or adjusted due to issues such as inventory discrepancies or payment issues.

4. Shipping and Delivery

  • Processing Time: Orders are typically processed and shipped within 1-3 business days. Please note that processing time may vary depending on the volume of orders or availability of the products.
  • Shipping Methods: We offer various shipping options, including standard and expedited shipping. Shipping fees will be calculated at checkout based on the delivery method and destination.
  • Shipping Times: Estimated shipping times will be provided at checkout. Please note that these are estimates and actual delivery times may vary due to external factors (weather, carrier delays, etc.).
  • International Shipping: We offer international shipping, and customers are responsible for any customs duties, taxes, or fees that may apply upon delivery.

5. Order Cancellations

You can cancel your order within 24 hours of placing it, provided that it has not already been processed or shipped. After this period, we may not be able to cancel your order, but you can initiate a return once your order arrives.

To cancel your order, please contact us at support@luxejaeger.com or call us at (212) 555-7890.

6. Discount Codes and Promotions

  • Discount Codes: If you have a valid discount code, you may apply it during checkout to receive the applicable discount. Only one discount code can be used per order, unless otherwise specified.
  • Promotions: We may offer various promotions and discounts, which will be advertised on our website or through email. These promotions are subject to availability and terms and conditions.

7. Returns and Refunds

Please refer to our Refund and Return Policy for information on how to return items and request a refund. Returns and refunds are handled in accordance with the conditions specified in that policy.

8. Customer Responsibility

By placing an order on LuxeJaeger, you are agreeing to provide accurate and complete information, including shipping and payment details. If any information provided is found to be incorrect or incomplete, we may contact you for clarification or cancel your order if necessary.

9. Limitations of Liability

LuxeJaeger is not liable for any damages, loss, or expenses incurred from the use of our products or services, except in cases where liability cannot be excluded under applicable law.

10. Contact Us

If you have any questions about our sales policy or need assistance with your order, please contact us:

  • Email: support@luxejaeger.com
  • Phone: (212) 555-7890
  • Address: 123 Madison Avenue, New York, NY 10016, United States